TERMS AND CONDITIONS
Detailed description of goods and/or services
Black Insomnia South Africa is a business in the food and beverage industry that supplies and distributes Black Insomnia Coffee products.
Subject to availability and receipt of payment, requests will be processed within 7 days unless otherwise stated and delivery confirmed by way of email.
The offering on this website is available to South African clients only.
Return and Refunds policy
The provision of goods and services by Black Insomnia South Africa is subject to availability. In cases of unavailability, Black Insomnia South Africa will refund the client in full within 30 days. Cancellation of orders by the client will attract a 35 % administration fee, if the product is returned in it's original condition, unopened and sealed.
Black Insomnia South Africa shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569.
Payment options accepted
Payment may be made via Visa and MasterCard.
Card acquiring and security
Card transactions will be acquired for Black Insomnia South Africa via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.
Customer details separate from card details
Customer details will be stored by Black Insomnia South Africa separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za.
Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).
Black Insomnia South Africa takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.
Country of domicile
This website is governed by the laws of South Africa and Black Insomnia South Africa chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.
Black Insomnia South Africa may, in its sole discretion, change this agreement or any part thereof at any time without notice.
This website is run by Costa Peroglou (sole trader) based in South Africa trading as Black Insomnia South Africa.
Black Insomnia South Africa contact details
Company Physical Address: Unit 1, 343 Main Road, Sea Point, Cape Town, Western Cape, South Africa, 8001 Email: email@example.com Telephone: 0678019898